Repeat Prescriptions
Unfortunately we are unable to offer a telephone repeat prescription service. To provide a service that is safe and effective we ask you to place a tick against the items that you require on the tear off slip from your last prescription. If you do not have this for some reason, print the items clearly on a piece of plain paper. The request can then be brought to the surgery or posted.
If you include a stamped addressed envelope the signed prescription can be posted back to you after processing. Please allow additional time in this case as the postal service can sometimes be very unreliable. If you request items which have not been authorised by your doctor this will lead to a delay in the processing of the prescription.
If you have access to a fax machine you can fax the prescription request to the surgery on 01924 257653. Please allow 2 full working days for the prescription to be processed once it has reached the surgery. Any amendments may take longer.
Repeat prescriptions will not be issued during consultations with a doctor/nurse, please request your medication 1 week before you are due to run out to allow your request to be processed.
HOW TO REGISTER FOR ONLINE SERVICES
Step 1 – To use SystmOnline, you will need to come into the practice so that you can be given a user name and password. You cannot register for this service online or by phone because your identity needs to be verified. When you come into the practice, you should bring something that proves your identity, such as a bank card, utility bill, passport or driver's licence.
Step 2 – CLICK HERE to visit the SystmOnline website, enter your personal registration details and follow the instructions.